• Schedule: 30 hours/week, Mon-Fri 9am-3pm
• Pay Rate: $18/hour
• Benefits: Prorated; health/dental not included
• Supervisor: Food Acquisition Manager

Responsibilities

The Warehouse Assistant is responsible to assist the Food Acquisition Manager in the smooth operation of the warehouse, the exterior walk-in freezer, a walk-in cooler and walk-in freezer. This position also provides support to the fulfillment center activities of picking and packing customized pantry orders.

Warehouse Operations

1. Identify and prepare space needed for incoming loads.
   • Make sure the loading dock is clear and organized, the processing center is clear of clutter, and the dollies are folded and neatly placed at scale.
2. Receive all incoming goods.
   • Any incoming donations need to be weighed and logged into the database.
   • Operate pallet jack and pallet stacker.
   • Any incoming food rescue needs to be weighed and logged into the database.
   • Quality check all incoming produce. Inform Warehouse Coordinator of any problems.
3. Store all goods in an organized manner allowing for FIFO distribution.
   • Identify parts of load that require additional dry storage next door and facilitate using the FIFO method.
   • Label any product that is needed to be saved for a specific program request, pantry need, mobile market hold or collaborative partner.
4. Supervisor warehouse volunteers.
5. Retrieve food from storage, walk-in cooler and walk-in freezer for food pantry and all nutrition programs as requested.
6. Pack food for delivery and load onto vans and trucks.
7. Participate in pantry stocking with specific attention to reach-in freezer, dairy and produce coolers.
8. Stack pallets and palletize banana boxes to be sent to The Second Glance.
9. Take notice of any cardboard, trash or compost that needs to be emptied. Food waste needs to be recorded and spoiled out of SmartChoice.
10. Take notice of any floors, sinks or countertops that need to be cleaned.
11. Perform deliveries of product, meals, and customized groceries as requested.

Fulfillment Center

• Prepare online orders received through SmartChoice, for delivery and pickup
  • Assist volunteers picking orders
  • Hand off packed orders to drivers and/or clients and help load into vehicles
  • Hand off pickup order to the food pantry staff

Volunteer Management

• Provide ongoing volunteer feedback and correction as necessary
• Support volunteers and make sure they are using Trauma Informed Care principles when interacting with clients or customers.

Special Events

• Food drives
  • Holiday food drives
  • Letter Carriers’ food drive
  • Other food drives scheduled throughout the year
  • Empty Bowl dinner
  • Autumn Breakfast
  • Holiday Meal Distributions

Food Pick-ups

• Greater Boston Food Bank, Amazon Fresh, Trader Joe’s, local pick-ups as needed.

Professional Responsibility

1. Support and promote the mission of The Open Door
   • Participate fully as a team member of The Open Door.
   • Use practical strategies to connect people to good food.
   • Engage others in the work of building food security.
2. Communicate the mission of The Open Door in all aspects of the job.
3. Incorporation of Trauma Informed Care principles into all interactions with staff, volunteers, clients, donors and the public.
4. Demonstrate the values of The Open Door: Communication, Respect, and Compassion.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, use hands to finger, handle or feel objects, tools or controls, and talk or hear.
• The employee must be able to push/pull bins of up to 400 pounds.
• The employee may be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal warehouse and retail store environment.
• Exposure to environmental conditions of dust, heat and cold.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.).

Knowledge, Skills and Abilities Required

1. A commitment to social justice and the mission of The Open Door.
2. An individual who is highly motivated and an independent worker.
3. Excellent written and verbal communication skills.
4. A valid driver’s license.
5. Flexible and adaptable and able to multitask with keen attention to detail.
6. Work with a team of people of all cultures, races, faiths, life styles and age groups.
7. Ability and willingness to work some evening and/or weekend hours as needed.
8. The ability to lift 50 lb boxes and to carry equipment and supplies.
9. Able to operate an electric pallet jack and pallet stacker.
10. Excellent customer service skills and a hospitable and patient demeanor.
11. CPR and First Aid Certified (will train)
12. ServSafe Certified (will train)
13. 5S Certified (will train)
14. A valid Dot Card (will train)

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The Open Door is an equal opportunity employer.
In accordance with Federal Law, and U.S. Department of Agriculture policy, The Open Door, prohibits discrimination on
the basis of race, color, religion, national origin, sex, age, or disability.   

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Interested? Contact us right now!