• Starting range: $72,800-$80,080/year
• 40 hours per week/Monday-Friday 8:00 a.m. to 4:30 p.m., occasional nights & weekends
• Benefits including health & dental, PTO, earned sick time, matching retirement

Help Shape the Digital Future of an Essential Community Organization

We’re looking for a tech‑savvy, data‑driven leader who can strengthen our systems, improve our workflows, and ensure our staff have the tools they need to make a real impact.

The Open Door is a leading food equity organization based in Gloucester on Boston’s North Shore with a mission is to alleviate the impact of hunger in our community. The organization provides critical food resources to 11,893 people annually. This is an opportunity to use your skills to make a difference.

What You’ll Do

You’ll be the backbone of our technology and data operations — keeping systems running smoothly, supporting staff, and making sure our data helps drive smart decisions.

• IT Operations & Security: Manage daily tech needs across hardware, software, networks, Microsoft 365, Salesforce, phones, and security systems; respond to issues and keep systems protected and up‑to‑date.
• Data Strategy & Reporting: Lead annual and on‑demand client data collection, analyze trends, and share clear dashboards and reports with teams.
• Systems Improvement: Streamline tools, workflows, and integrations to reduce redundancies and improve how information flows across the organization.
• Training & Staff Support: Help staff learn and confidently use digital tools; provide ongoing troubleshooting and tech guidance.
• Event & Meeting Tech: Set up, support, and break down technology for board meetings, staff meetings, trainings, and professional development days.
• Web, Documentation & Planning: Oversee SEO and web analytics, maintain SOPs and tech documentation, and partner on the technology budget.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate overview of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.).

What You’ll Bring

• Commitment to social justice.
• Solid experience managing IT and digital systems for a mid-sized organization, with the ability to learn new platforms quickly.
• Strong communication and project management skills, with a talent for making technical concepts easy to understand.
• A mission‑driven, people‑centered approach and the ability to work respectfully with individuals from all backgrounds.
• A collaborative, solutions‑oriented mindset, balanced with the ability to work independently when needed.
• Flexibility and reliability, including occasional evening/weekend availability and a valid driver’s license.

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The Open Door is an equal opportunity employer.

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Interested? Contact us right now!